Privacy Policy

Last updated: July 6, 2026

Information We Collect

When you create an account or place an order, we collect personal information such as your name, email address, shipping address, and phone number. Payment information is handled entirely by Stripe — we never store, see, or have access to your full credit card number or other sensitive payment details. We also collect information you provide when contacting our customer support.

How We Use Information

We use the information we collect to process and fulfill your orders, send order confirmations and shipping notifications, respond to customer service inquiries, and improve our website and product offerings. We may also send you promotional emails about new products or offers; you may opt out at any time via the unsubscribe link in any such email.

Sharing of Information

We share your information only with trusted third parties necessary to operate our business:

• Stripe — our payment processor, to securely handle all payment transactions.
• Shipping carriers — to deliver your orders (your name and address are shared with the carrier handling your shipment).
• Google — for advertising and analytics services (Google Analytics, Google Ads) to help us understand site usage and improve marketing.

We do not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing purposes.

Cookies

Our site uses cookies and similar tracking technologies to maintain your session, remember your preferences, and collect analytics data. You can control cookies through your browser settings and through the “Cookie Preferences” link in our footer, though disabling certain cookies may affect site functionality. By using our site, you consent to our use of cookies in accordance with this policy.

We use Google Analytics to understand how visitors use our site. Google Analytics sets cookies and collects information such as your IP address, device and browser type, and the pages you view, which helps us measure and improve site performance. You can opt out by adjusting “Cookie Preferences,” through your browser settings, or by installing the Google Analytics Opt-out Browser Add-on. To learn how Google uses this data, see Google’s Privacy Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining your account and complying with legal obligations such as tax record requirements. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To exercise any of these rights, please contact us using the information below. We will respond to verified requests within a reasonable timeframe.

California Privacy Rights

The following section applies to California residents.

Notice at Collection.This Notice at Collection is part of our Privacy Policy and describes the personal information we collect from California residents and the purposes for which it is used. We adopt this notice in accordance with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”).

• Categories of personal information collected.The categories described in the “Information We Collect” section above.
• Sources.We collect this information from you, from your interactions with our website and orders, and from service providers that help us operate the store. See “Information We Collect” above.
• Purposes.The business purposes described in the “How We Use Information” section above.
• Disclosures for a business purpose.We disclose the categories above to the third parties listed in the “Sharing of Information” section above.
• Retention.We retain personal information based on the criteria in the “Data Retention” section above.

We do not sell your personal information for money. We do use advertising and analytics cookies (such as Google Ads and Google Analytics), which may be considered “sharing” or a “sale” under the CCPA. You can opt out of these cookies at any time using the “Cookie Preferences” link in our website footer.

As a California resident, you may have the right to know, delete, and correct the personal information we hold about you, to opt out of its sale or sharing, and not to receive discriminatory treatment for exercising these rights. To exercise them, see the “Your Rights” and “Contact” sections.

Shine the Light.California residents may request (i) a list of the categories of personal information we disclosed to third parties for their own direct marketing purposes during the immediately preceding calendar year, and (ii) the identities of those third parties. You may make one such request per calendar year. Because we do not share personal information with third parties for their own direct marketing, we will confirm this in our response. To make a request, contact us using the details in the “Contact” section below (a postal address is available on our Contact Us page), state that you are a California resident, and provide a current California mailing address.

Children’s Privacy

Our website is intended for a general audience and is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Orders may only be placed by adults; please see our Terms of Use for age requirements on purchases. If you believe a child under 13 has provided us with personal information, please contact us at contact@comcom.ai and we will take reasonable steps to delete it.

Contact

If you have questions or concerns about this Privacy Policy, please contact us at contact@comcom.ai.